Identify the Correct Statement About the Personal Selling Process

question 105

Multiple Choice

Identify the correct statement about the personal selling process.

• A)It is important for salespeople to believe that they must do all the talking to be in control.
• B)Good salespeople pay attention to the body language of potential customers.
• C)Objections arise only during the third stage of the selling process.
• D)The best way to handle objections is to try to prove that customers' objection are not valid.
• E)The first step in the selling process is used extensively in retail settings.

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Definitions:

Profit-Sharing

A compensation strategy where employees receive a share of the company's profits, often as a bonus or part of their salary.

Productivity Improvements

Productivity improvements refer to increases in the efficiency of production processes, resulting in higher output for the same or lower input.

Group Incentive System

a reward system where incentives are based on the collective performance of a group, team, or department rather than individual performance.

Alternative Work Site

A location other than the traditional office where employees can perform their job duties, such as home offices or coworking spaces.