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How can retailers differentiate themselves from other retailers in the competitive market?
Credentials
Qualifications, achievements, personal qualities, or aspects of one's background, typically used to indicate that they are suitable for something.
"You" Attitude
The "You" attitude is a communication approach that focuses on the audience's needs and perspectives, emphasizing the benefits to them rather than to the speaker or writer.
Biased Language
Language that shows prejudice towards or against people, ideas, or things.
Bias-Free Language
Language that avoids bias, stereotypes, or expressions that discriminate against groups of people.
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