Salespeople Should Be Evaluated and Rewarded for Those Activities and Outcomes

question 71

Multiple Choice

Salespeople should be evaluated and rewarded for those activities and outcomes that:

• A) generate the most income.
• B) increase the number of customers.
• C) fall under their control.
• D) reduce manufacturing costs.
• E) cut into competitors' sales.

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Definitions:

Reaction Time Experiment

An experimental procedure used to measure the amount of time it takes for an individual to respond to a specific stimulus.

Voluntary Responses

Actions that are under conscious control, often in reaction to stimuli or signals, and involve the coordination of the nervous and muscular systems.

Environmental Changes

Alterations or modifications in the physical, chemical, and biological conditions of an environment due to natural processes or human activities.

Reflex Arcs

The neural pathway that mediates a reflex action, involving receptors, sensory neurons, sometimes an interneuron, motor neurons, and effectors.