Which Service Gap Is the Ritz-Carlton Hotel Trying to Address

question 118

Multiple Choice

Which service gap is the Ritz-Carlton Hotel trying to address when it spends up to $1700 to train a new employee?

• A) Standards gap
• B) Knowledge gap
• C) Performance gap
• D) Communication gap
• E) None of these

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Definitions:

Distribution Of Stock

The process of allocating shares of a company to investors or shareholders.

Bringing To The Venture

Bringing To The Venture refers to the various contributions, such as resources, skills, knowledge, and capital, that founders or stakeholders provide to support the growth and sustainability of a new business or project.

Release Of Stock

The process of making shares available to the public for the first time, either through an initial public offering (IPO) or another method.

Time Frame

A period during which certain events or conditions occur or are scheduled to occur.