ZapposCom Constantly Reminds Customers of Recently Viewed Items and Informs

question 90

Multiple Choice

Zappos.com constantly reminds customers of recently viewed items and informs them when stock is low in an effort to entice the customer to make a purchase. Zappos is trying to improve its

• A)conversion rate.
• B)collection ratio.
• C)consumer index.
• D)customer total.
• E)culture quotient.

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Definitions:

Morally

Pertaining to principles of right and wrong behavior and the goodness or badness of human character.

Systematic Thinking

An approach to problem-solving that involves breaking down complex issues into manageable parts and analyzing them in a structured and logical manner.

Moral Consequences

The ethical outcomes or implications of an action, reflecting its rightness or wrongness in terms of values and principles.

Rational Decision-making Model

A systematic process of making decisions that are logically sound, based on available information and aimed at achieving the best possible outcome.