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When Toyota owners began to report problems with sticking accelerator pedals and non-functioning brakes,Toyota at first ignored or rejected the claims.Eventually,the company evaluated the issue.Which of the four steps of the Ethical Decision-Making Framework was Toyota performing when it recalled several of its 2007-2010 models?
Electronic mail, a method of exchanging messages and files between individuals using electronic devices.
Written Communication
The process of conveying messages or information through written symbols, including letters, emails, reports, and text messages.
Communication
The process of exchanging information, ideas, thoughts, and feelings through verbal or non-verbal methods, including speaking, writing, visual images, and body language.
Negotiation
The process by which two or more parties with different needs and goals discuss an issue to find a mutually acceptable solution.
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