Knowing What Customers Expect Is Essential

question 93

Multiple Choice

Knowing what customers expect is essential.Retailers need to know which manufacturers their customers prefer,while manufacturers need to know:

• A)if customers are using credit cards or cash to make purchases.
• B)how many employees the retailers have.
• C)where their target customers expect to find their products.
• D)whether the products will fill self-actualization needs through satisfying these expectations.
• E)whether customers will find the store atmospherics appropriate to the neighborhood or location.

---

Definitions:

Pedipalps

Paired appendages near the mouth of arachnids (such as spiders and scorpions) used for sensing, feeding, or reproduction.

Pinchers

Also known as pincers, these are tools or parts of certain animals shaped to grip, compress, or cut objects.

Auricles

External parts of the ear outside the head, also known as pinnae, or the earlike appendages found in some animals and plants.

Organism

A living entity capable of growing, reproducing, and maintaining various biological processes.