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(p.362-363,381-383,Chapter Case Study)Ritz-Carlton Hotels are known for impeccable service.How does the company minimize variability in service quality from hotel to hotel?
Long-Term Implications
The consequences or effects that occur over an extended period following an action or decision.
Casual Communication
Informal exchange of information and ideas between individuals, often in a relaxed or unofficial context.
A method of sending and receiving digital messages over the internet using specific protocols, widely used for personal and professional communication.
Low Value Messages
Communications that offer minimal useful information, relevance, or engagement to the receiver.
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