Like Any Effective Salesperson,Tiffany Walks into a Customer's Office,shakes Hands,looks

question 114

Multiple Choice

Like any effective salesperson,Tiffany walks into a customer's office,shakes hands,looks the customer in the eye,and smiles.After exchanging pleasantries,Tiffany will try to create interest in her company's product.Tiffany will likely ______________________ to adapt or customize her presentation to match the customer's needs.

• A) use a hypothetical situation
• B) ask a series of questions
• C) examine the customer's office
• D) make a variety of assumptions
• E) refer to past successes

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Definitions:

Needs Assessment

The process of evaluating the needs of a particular group or situation to determine the necessary actions or resources to address those needs.

Accident Rates

Measures or statistics indicating the frequency or occurrence of accidents within a particular environment or period.

New Procedures

Newly implemented methods or processes designed to improve efficiency, effectiveness, or both within an organization.

Job Hoppers

Individuals who frequently change jobs, often to seek better opportunities, higher salaries, or more fulfilling work.