The Owners of Hotels Whose Services Are Produced and Consumed

question 61

Multiple Choice

The owners of hotels whose services are produced and consumed at the same time know that consumers do not have the opportunity to try out their service before purchasing. Many hotels use ________ to overcome the problem of inseparability of services.

• A)promotional discounts
• B)zone of tolerance allowances
• C)perishability gap analysis
• D)point-of-purchase displays
• E)satisfaction guarantees

---

Definitions:

Misrecognized

Being incorrectly identified or understood, often leading to a misinterpretation of one's identity or intentions.

Fallacies

Misleading or false arguments that fail to prove their point logically, often used in debates or to support weak claims.

Athletic Ability

Refers to the combination of qualities such as strength, agility, speed, and endurance that contributes to an individual's competency in sports or physical activities.

Unpacking

The process of analyzing or breaking down complex concepts into simpler, more understandable components.