When Choosing Where to Eat Lunch,Veronica's Major Service Criterion Is

question 97

Multiple Choice

When choosing where to eat lunch,Veronica's major service criterion is speed: being seated promptly and served her meal quickly.For Veronica,__________ is the most important of the five service quality dimensions.

• A) assurance
• B) reliability
• C) tangibles
• D) responsiveness
• E) empathy

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Definitions:

Russia

A country in Eastern Europe and Northern Asia, known for its vast territory, rich history, and significant influence in global affairs.

Comparative Advantage

The ability of an individual or country to produce a particular good or service at a lower opportunity cost than others.

Broccoli

A green vegetable with a large flowering head that is eaten as a vegetable.

Pounds

A unit of currency used in the United Kingdom and other territories.