Effective Omnichannel Operations Require an Integrated CRM (Customer Relationship Management)system

question 34

True/False

Effective omnichannel operations require an integrated CRM (customer relationship management)system with a centralized customer data warehouse.

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Definitions:

Objective Features

Characteristics of a product or service that are measurable and can be empirically verified.

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A group of musicians performing music in real-time, often at public events, concerts, or gatherings, providing entertainment through live music.

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Pre-designed meal packages that combine different food items, aimed at providing a fast and convenient dining option.

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A traditional form of massage originating from Thailand that involves deep tissue and stretching techniques.