The Basic Difference Between a Good and a Service Is

question 86

Multiple Choice

The basic difference between a good and a service is that a good

• A)provides intangible benefits.
• B)can be physically touched.
• C)is always less expensive than a corresponding service.
• D)generates greater interest among consumers.
• E)is more quickly forgotten by consumers.

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Definitions:

Scientific Management

An early management theory that emphasizes the use of scientific methods to determine the most efficient ways to work, enhance productivity, and reduce waste.

Frederick Taylor

An engineer who is considered the father of scientific management, emphasizing efficiency, systematic management, and task specialization.

Scientific Management

A management theory developed by F.W. Taylor that emphasizes efficiency and productivity through the measurement, and analysis of workflow.

Operations Management

A field of management concerned with designing and controlling the production process and redesigning business operations in the production of goods or services.