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Jill observes that relationships are very important to Christine.Christine will go out of her way to help others.Christine is late for a meeting with Jill.Jill thinks the delay is due to Christine's generous spirit.Jill used
Cognitive Dissonance
Psychological discomfort experienced when attitudes and behavior are inconsistent.
Unfreezing
The initial phase in the change process where old habits or structures are dismantled to accept new ways of thinking.
Social Psychologist
A specialist who studies how individual behavior and mental processes are influenced by social interactions and societal factors.
Kurt Lewin
A pioneering psychologist known for his contributions to social psychology, organizational development, and leadership theories.
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