Susan Ordered Printer Ink from Dell

question 86

Short Answer

Susan ordered printer ink from Dell.Two of the four items were defective.Susan says she does not like Dell.She was on the phone for an hour trying to get replacements.Susan knows Dell has bad customer service.This reflects the ____________________ component of her attitude about the company.

---

Definitions:

Limited Reparenting

A therapeutic technique where the therapist provides the support and care missing from the client's developmental history, helping them to heal emotional wounds.

Collaborative Empiricism

A therapeutic approach in cognitive-behavioral therapy where therapist and client work together to empirically test the validity of thoughts and beliefs.

Limited Reparenting

A therapeutic technique where the therapist provides the client with the care, nurture, and guidance they did not receive in childhood, in a limited and professional context.

Schema Focused Therapy

A type of therapy that combines elements of cognitive-behavioral, experiential, interpersonal, and psychoanalytic therapies to change negative patterns or schemas developed during childhood.