The New York Department of Transportation Operates in a Fairly

question 49

Multiple Choice

The New York Department of Transportation operates in a fairly stable environment and has no domestic competitors; Burns and Stalker would agree that the ____ design would be best for the DOT.

• A)organic
• B)continuous-process
• C)large-batch
• D)mechanistic
• E)unit

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Definitions:

Development Cycles

The series of phases in the process of developing a product or system, from initial concept through to launch and beyond, often including stages of planning, design, testing, and implementation.

Customer Desires

The wants and needs of consumers that influence their purchasing decisions and interactions with products and services.

Product/Service

A product or service refers to any item or assistance offered by businesses or individuals that meet the needs or desires of consumers.

House of Quality

A comprehensive framework used in the quality function deployment process that translates customer requirements into appropriate company requirements at each stage, from product planning to production.