Waiters at Molte Bene Record Orders on Their Cell Phones

question 113

True/False

Waiters at Molte Bene record orders on their cell phones.This is an example of increasing technology in the service sector.

---

Definitions:

Depth of Processing

A cognitive psychology theory that suggests the deeper the level at which information is thought about, the more likely it is to be remembered.

Hypnosis

A condition of deep attention resembling a trance, where suggestibility is increased, often applied in therapy.

Sympathetic Nervous System

Part of the autonomic nervous system responsible for the body's 'fight or flight' response during stressful situations.

Polygraph

An instrument that measures and records several physiological indicators such as blood pressure, pulse, respiration, and skin conductivity while the subject is asked and answers a series of questions, purported to indicate truthfulness.