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Quality Is Relevant for Services but Not for Products

question 63

True/False

Quality is relevant for services but not for products.


Definitions:

Equal Opportunities

The principle of treating all individuals fairly and without discrimination, especially in regards to employment, education, and access to services.

Sex Roles

Social roles and behavioral expectations based on an individual's sex, often culturally defined.

Uncertainty Avoidance

A cultural dimension that describes the degree to which people in a society are uncomfortable with ambiguity and uncertainty.

Security

Measures or protocols taken to protect a person, group, or entity against threats or harmful activities.

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