KFC Used Facebook,Twitter,and the KFC Website to Introduce 18-25 Year

question 18

Multiple Choice

KFC used Facebook,Twitter,and the KFC website to introduce 18-25 year olds to Colonel Sanders,the founder of KFC.KFC used a(n) ____.

• A)social media system
• B)MIS
• C)DSS
• D)expert system
• E)ESS

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Definitions:

Supporting Metrics

Quantitative measurements used to track and assess the status of specific processes, activities, or outcomes.

Quality

The degree to which a set of inherent characteristics fulfills requirements, often used to describe the standard or grade of a product or service.

Time

Time is the indefinite continued progress of existence and events in the past, present, and future regarded as a whole, often measured in terms such as seconds, minutes, and hours.