Businesses Are Using Social Media in New Ways to Communicate

question 4

Multiple Choice

Businesses are using social media in new ways to communicate.Delta passengers can buy tickets on Delta's Facebook page.This is a change in ____ systems.

• A)transaction-processing
• B)management information
• C)expert
• D)decision support
• E)integrated

---

Definitions:

Team Effort

The collaborative work done by a group of people towards achieving a common goal or completing a task.

Operations Charts

Graphical representations used in business and engineering to outline the steps involved in a process or a system, highlighting interactions and workflows.

Formal Structures

The officially designated channels of communication and authority within an organization, typically outlined in organizational charts and manuals.

Line Units

Are workgroups that conduct the major business of the organization.