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WEdwards Deming,was One of the Founding Members of the Total

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W.Edwards Deming,was one of the founding members of the Total Quality Management (TQM)movement in the 1980s.Deming identified a number of steps that should be part of any TQM program.He argued that management should embrace the philosophy that mistakes,defects and poor-quality materials are not acceptable and should be eliminated.


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Information collected for reference or analysis that has not yet been examined or interpreted.

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Direct personal observation or involvement in events, providing immediate or primary evidence.

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The action or process of closely monitoring or noticing something or someone, often for study, research, or assessment.

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