The Principal Tool That Most Managers Now Use to Increase

question 9

Multiple Choice

The principal tool that most managers now use to increase the reliability of their product offering is _____,a statistically based methodology for improving product quality.

• A)Six Sigma
• B)kaizen
• C)reengineering
• D)benchmarking

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Definitions:

Public-Sector Activity

Actions and services carried out by the government or governmental agencies for the public interest.

Political Process

The series of actions or steps taken in a structured manner to achieve governance or policy goals, often involving elections, decision making, and legislation.

Voters

Individuals eligible to participate in the election process to select public officials.

Representative Democracy

A form of democracy in which citizens elect officials to represent them in making laws and policy decisions on their behalf, rather than voting on legislation directly.