Which of the Following Is Not a Problem Definition Tool

question 27

Multiple Choice

Which of the following is not a problem definition tool from the operations consulting tool kit?

• A)Customer surveys
• B)Computer simulation
• C)Gap analysis
• D)Issue trees
• E)Five forces model

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Definitions:

Innovators

Early adopters of new technologies, trends, or products, who are often key to initiating the spread or acceptance of innovations within a larger population.

Late Adopters

Individuals or groups who purchase or try new products or adopt new technologies later than the majority of consumers.

Early Majority

A segment of consumers in the diffusion of innovation theory who adopt new products or services after a careful review once they have been proven by early adopters.

Reese's Pieces

A brand of candy consisting of peanut butter filling encased in a shell of milk chocolate, marketed by The Hershey Company.