Which of the Following Is the Cost of Quality Classification

question 52

Multiple Choice

Which of the following is the cost of quality classification for costs such as defects that pass through the system,such as customer warranty replacements,loss of customer or goodwill,handling complaints and product repair?

• A)Appraisal costs
• B)Prevention costs
• C)External failure costs
• D)Customer return cost
• E)Workmanship costs

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Definitions:

East Asia

A geographical region of Asia that includes countries such as China, Japan, South Korea, North Korea, and Taiwan.

Scandinavian Countries

Refers to the group of countries in Northern Europe consisting of Denmark, Sweden, Norway, Finland, and Iceland, known for their high quality of life and social welfare systems.

Professionalization

The process of developing or elevating an occupation to a status requiring specialized knowledge and often formal qualification.

Credentials

Qualifications, achievements, personal qualities, or aspects of a person's background, typically used to indicate their suitability for something.