Which of the Following Is the Cost of Quality Classification

question 52

Multiple Choice

Which of the following is the cost of quality classification for costs such as defects that pass through the system,such as customer warranty replacements,loss of customer or goodwill,handling complaints and product repair?

• A)Appraisal costs
• B)Prevention costs
• C)External failure costs
• D)Customer return cost
• E)Workmanship costs

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Definitions:

Dividend

A portion of a company's earnings distributed to its shareholders.

Interest Rate

The percentage at which interest is paid by a borrower for the use of money that they borrow from a lender or the rate earned on a deposit or investment.

Present Value

The present value of a future amount of money or series of cash flow using a given rate of return.

Interest Rate

The fee, quantified as a percentage relative to the principal, levied by a lender on a borrower to utilize assets.