What Are Expenditures Related to Achieving Product or Service Quality

question 63

Short Answer

What are expenditures related to achieving product or service quality, including the costs of appraisal and prevention of defects, called? ______________________________________

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Definitions:

'Indestructible' Aluminium

A marketing term or descriptor for aluminium products designed for high durability and resistance to damage.

Opportunity Cost

The value of the next best alternative foregone as a result of making a decision.

Special Order

A customer request for a product or service that is not generally available or outside the business’s normal operations, often requiring special pricing or production considerations.

Capacity

The maximum level of output that a company can sustain to make a product or provide a service under normal conditions.