Which of the Following Is Not Part of "The Service

question 47

Multiple Choice

Which of the following is not part of "the service triangle"?

• A) Employees
• B) Support systems
• C) Customers
• D) Service strategy
• E) Service encounter

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Definitions:

Readers

Individuals who engage in the act of reading text in order to comprehend, interpret, or enjoy content.

Unsolicited Proposal

A proposal submitted to an organization or individual without their request, offering solutions or services that the proposer believes could be beneficial.

Indirect Method

The indirect method refers to a technique or strategy where goals are achieved or messages conveyed through suggestive or roundabout tactics, similar to an indirect approach but with a focus on the means rather than the direction.

Credibility

The quality of being trusted and believed in, often built through reliability, validity, and competence.