Which of the Following Is a Major Factor That Distinguishes

question 6

Multiple Choice

Which of the following is a major factor that distinguishes service design and development from manufacturing design and development?

• A) The service process and service product can be developed independently.
• B) The service package has the same legal protection available to manufactured goods.
• C) The service package is the major output of the development process.
• D) Manufacturing is far more capital intensive than services.
• E) Capacity decisions are much more critical in manufacturing operations.

Identify the benefits and drawbacks of various departmentalization methods.

Recognize the significance of the span of control in organizational design and its relationship with hierarchical structures.

Explain the concept of standardization as a coordinating mechanism and its implications for organizational structure.

Analyze the impact of organizational growth and market changes on structure adaptation.

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Definitions:

VMI

Vendor Managed Inventory, a supply chain practice where the supplier manages inventory levels for the customer.

CRM

Customer Relationship Management, a strategy for managing an organization's relationships and interactions with customers and potential customers.

FAIS

Stands for Fully Automated Installations System, but if this is not accurate, there might be different interpretations or it could be a less known or colloquial term.

TPS

Transaction Processing System (TPS) refers to a type of information system that collects, stores, modifies, and retrieves the transactions of an organization.