Quality Function Deployment Involves Listening to Customers to Determine the Characteristics

question 52

True/False

Quality function deployment involves listening to customers to determine the characteristics of a superior product.

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Definitions:

Return on Investment

A financial ratio that calculates the profitability of an investment by dividing the net profit by the initial cost of the investment.

Controllable Margin

The portion of profit or income that a manager can directly influence by controlling costs or increasing sales.

Invested Capital

Funds invested in a company by the shareholders and lenders, used for the purchase of assets and operation of the company, aiming for business growth and profitability.

Expansion Alternatives

Various strategies or methods a company may consider to grow its business operations, such as opening new locations, product diversification, or acquisitions.