The Operations and Supply Strategy Framework Presented in the Textbook

question 56

Multiple Choice

The operations and supply strategy framework presented in the textbook includes which of the following enterprise capabilities?

• A)Customer Satisfaction
• B)Product Leadership
• C)Distribution
• D)Price
• E)Dependability

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Definitions:

Sales Targets

Specific, quantifiable objectives set for a sales team or individual sales representatives to achieve within a specific time frame.

Training

An organization's planned efforts to help employees acquire job-related knowledge, skills, abilities, and behaviors, with the goal of applying these on the job.

Learning Organization

An organization that actively encourages, facilitates, and utilizes the learning of its members to continuously transform itself for better performance and innovation.

Human Resources

The department within an organization responsible for hiring, administering employee benefits, and managing employee relations and training.