Which of the Following Are Considered Current Issues in Operations

question 48

Multiple Choice

Which of the following are considered current issues in operations and supply management?

• A)Developing flexible supply-chains for merged operations
• B)Managing the customer's experience during the service encounter
• C)Decreasing "commoditization" of suppliers
• D)Increasing operations' responsibility for profits
• E)Increasing unionization of the work force

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Definitions:

Milgram Experiment

A psychological experiment conducted by Stanley Milgram in the 1960s to study obedience to authority, where participants were instructed to administer electric shocks to another person.

Stanford University Prison Experiment

A psychological study conducted by Philip Zimbardo in 1971 at Stanford University, where students were assigned roles of prisoners and guards to explore the effects of perceived power.

Generalization

Drawing a conclusion about a certain characteristic of a population based on a sample from it.

Logical Support

The provision of reasons or evidence to justify a claim or argument.