Shine and Brown Are Negotiating the Terms of a Contract

question 38

Multiple Choice

Shine and Brown are negotiating the terms of a contract.Shine says "Everybody else buys our product for $5 per unit." when trying to convince Brown to accept her terms.This is an example of which of the following verbal negotiation tactics?

• A) Recommendation
• B) Question
• C) Normative appeal
• D) Commitment

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Definitions:

Psychological Dynamics

The underlying psychological forces that influence human behavior and interactions.

Premium

An amount paid for a service or product that is considered higher in quality, often involving additional cost for enhanced features or benefits.

CPR Certification

A document or credential signifying that an individual has completed training and demonstrated proficiency in cardiopulmonary resuscitation (CPR), a life-saving procedure used in emergencies.

First Attempt

The initial try or effort in undertaking a task or challenge.