Larry Has a Service Contract with Ryan's Rentals Under Which

question 39

Multiple Choice

Larry has a service contract with Ryan's Rentals under which Ryan pays him a fixed sum for repairs and servicing his cars.Larry knows that Ryan is trying to cut his spending and might not be receptive to renewing the contract.Therefore,when Larry goes to negotiate the contract,he presents a proposal to highlight the advantages of the agreement for Ryan.Larry is attempting to create a perspective for Ryan by:

• A) establishing credibility.
• B) establishing an emotional connection.
• C) providing social proof.
• D) framing for common ground.

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Definitions:

Controllable Behavior

Actions or responses that individuals can manage or alter through personal choice or intervention.

Verifying Understanding

The process of ensuring that information has been accurately received and comprehended by all parties involved in a communication.

Content Management System

A software application or set of related programs used to create and manage digital content, often utilized for web content and asset management.

Different Locations

Various geographic places or positions differing from one another.