Examlex
Which of the following statements best describes firm organization?
Marketing of Services
Strategies and approaches used to promote and sell non-tangible products, such as banking, cleaning, or educational services.
Sustainable Competitive Advantage
A unique advantage that allows a company to outperform its competitors over a long period.
Heterogeneous
Consisting of elements or parts that are different from each other; diverse in character or content.
Procedural Fairness
Refers to the customer’s perception of the fairness of the process used to resolve complaints about service.
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