Examlex
Control charts makes it very difficult for operators or other workers to plot data and compare performance over time.
Self-serve
A service model that enables customers to perform services themselves without the need for direct service employee interaction.
Marketing Concern
Issues or areas of interest specific to the marketing field, such as customer satisfaction, brand perception, or market segmentation.
Equipment-based Services
Services that primarily rely on machinery and equipment to deliver value to customers, such as laundry or car rental services.
Intangibility
A characteristic of services that implies they cannot be seen, touched, or made tangible in the same manner as physical products.
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