What Are Three Key Differences Between Services Industries/organizationsand Manufacturing

question 48

Essay

What are three key differences between services industries/organizationsand manufacturing?

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Definitions:

Organizational Citizenship Behavior

Voluntary actions by employees that are not part of their formal job requirements but contribute to the organizational well-being.

Above and Beyond

Refers to actions or behavior that exceed what is normally expected or required.

Job Satisfaction

A measure of how content an individual is with their job, involving aspects like work environment, compensation, and personal fulfillment.

Normative Commitment

Organizational commitment based on an individual’s perceived obligation to remain with an organization.