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Management recently instituted a new training program for upper-level managers.They budgeted the cost of the new program at $1,000 per employee trained,but actual costs were $1,250 per employee trained.The difference between the budgeted cost for training and the actual cost of training is called a:
Mental Set
A psychological tendency to approach problems in a certain way based on previous experiences and successes.
Problem
A situation, question, or issue that presents difficulty or uncertainty and necessitates a solution or answer.
Insight
A deep understanding of a person or situation, often resulting in a clear and sometimes sudden discernment of a solution to a problem.
Fixation
An obsessive focus or attachment to certain behaviors, people, or developmental stages, often hindering emotional development.
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