For Most Businesses,quality Means

question 110

Multiple Choice

For most businesses,quality means:

• A) the degree to which products or services exceed customer expectations.
• B) absolutely no defects.
• C) the degree to which products or services conform to design specifications.
• D) none of these answers is correct.

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Definitions:

Pink-Collar Workers

Employees working in job sectors traditionally considered to be dominated by women, such as nursing, teaching, and clerical work.

Economic "Booms"

Periods of significant growth and expansion in economic activity characterized by increased production, employment, and often inflation.

Economic "Busts"

Periods characterized by economic decline, where there is a significant reduction in economic activity across an economy.

Union Density

The number of union members in a given location and time as a percentage of nonfarm workers. It measures the organizational power of unions.