Managing Quality Costs to Achieve the Highest Level of Customer

question 13

Multiple Choice

Managing quality costs to achieve the highest level of customer satisfaction is known as:

• A) activity basedactivity-based management.
• B) total quality management.
• C) strategic management.
• D) quality costs.

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Definitions:

Wired Network

A network in which computers and other devices are connected to each other and to the internet or another network via physical cables.

Central Server

A primary server in a network that manages services for the networked computers, facilitating centralized data management and access.

Star Network

A network topology in which all nodes are individually connected to a central connection point, like spokes on a wheel, facilitating better manageability and fault tolerance.

Bus

A high-speed internal connection within a computer or between computers and peripherals, used for data transfer.