A Number of Quality-Related Costs Are Provided in the Following

question 83

Essay

A number of quality-related costs are provided in the following table: $$\begin{array} { | l | l | l | l | l | l | } \hline & \text { Description of Quality Costs } & \text { Prevention } & \text { Apprabal } & \text { Internal Fallure } & \text { External Faflure } \\\hline 1 & \text { Serap costs } & & & & \\\hline 2 & \text { Warranty repairs and replacements } & & & \\\hline 3 & \text { Promotion and awards costs for quality efforts of } & & & \\&\text { employees } \\\hline4 & \text { Supplies used in testing products } & & & \\\hline 5 & \text { Downtime costs } & & & \\\hline 6 & \text { Inventory inspection costs } & & & \\\hline 7 & \text { Training costs } & & & \\\hline 8 & \text { Customer relations costs } & & & \\\hline 9 & \text { Reliability testing costs } & & & \\\hline 10 & \text { Re-inspection costs } & & & \\\hline 11 & \text { Repair and rework costs incurred before sale } & & & \\\hline 12 & \text { Equipment maintenance } & & & \\\hline 13 & \text { Product design costs } & & & \\\hline 14 & \text { Depreciaton on testing equipment } & & & \\\hline\end{array}$$ Required:
Classify the above costs by cost of quality category.That is,for each item in the table,place a check mark in the appropriate column.

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Definitions:

Job Context

Involves the physical and social aspects of a work environment that influence the satisfaction and efficiency of employees.

Acquired Needs Theory

A motivational model that posits individuals are driven by acquired needs, such as the need for achievement, power, and affiliation.

Achievement

The successful completion of tasks or attainment of goals through effort, skill, or courage, often recognized and rewarded.

Expectancy Theory

Expectancy theory is a motivational theory that suggests an individual's behavior is determined by their expected outcomes, based on their beliefs about effort-performance relationships, and the desirability of these outcomes.