Recent Research Indicates That

question 13

Multiple Choice

Recent research indicates that

• A) many skills improve with age,including verbal abilities and social skills.
• B) adult brains grow new neurons.
• C) the elderly have better mental health than younger people.
• D) All of the choices are correct.

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Definitions:

Zero Defects

A quality management concept aiming for the reduction of defects and errors in a product to zero through continuous improvement.

Continuous Improvement

An ongoing effort to improve products, services, or processes by making small, incremental improvements over time.

Deming

Refers to W. Edwards Deming, an American engineer, statistician, professor, author, lecturer, and management consultant known for his work in the field of quality management and for his influence on modern business practices.