When a Business Allows Employees to Make Decisions About How

question 6

Multiple Choice

When a business allows employees to make decisions about how service is provided to customers it is practicing

• A)relationship management.
• B)empowerment.
• C)quality control.
• D)standardization.
• E)employee equity.

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Definitions:

Informed Consent

The process by which a patient voluntarily confirms his or her willingness to participate in a particular medical intervention, after having been informed of all the risks, benefits, alternatives, and consequences associated with that intervention.

Relative Inexperience

Describes a lack of knowledge or skill in a particular area due to not having been exposed to or engaged with it for sufficient time.

Need for Money

The requirement or desire for financial resources to fulfill various needs and wants.