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The First Step in the Customer Relationship Management Process Is

question 58

Multiple Choice

The first step in the customer relationship management process is to


Definitions:

Electronic Health Record (EHR)

A digital version of a patient's medical history, maintained by the provider over time, including diagnoses, medications, treatment plans, immunization dates, allergies, and test results.

Password

A secret code used to gain access to an account or device, typically known only to the user.

New Nurse

A recently graduated or licensed nurse experiencing their initial transition into the nursing profession or a clinical setting.

Reduced Staff Interaction

A situation in work environments, especially healthcare, where there is less engagement or communication between staff members, often due to understaffing or organizational policies.

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