Compare the Following Statements Made by a Salesperson and Select

question 54

Multiple Choice

Compare the following statements made by a salesperson and select the one that exemplifies handling objections by denial.

• A)Yes,our prices are higher,but our product has been proven to be more efficient.
• B)Yes,our service time is slower,but our service staff has won the Best Service in the Industry award for the past 5 years.
• C)It simply is not accurate to claim that our product is a copycat of XYZ brand.We have a patent showing how our product is considerably different.
• D)We can discuss the product's warranty in a few minutes,but first let me explain one more important benefit of the product.
• E)If I may take just a moment to ask about your production needs,we can then talk about the various delivery options.