Examlex
Serum that contains a variety of antibodies and is injected to provide temporary immunity is called
Empowerment
The process of giving individuals or groups the power and resources to make decisions, take actions, and affect change.
Tangibles
Physical items or properties that can be seen, touched, and quantified, as opposed to intangible assets like patents or trademarks.
Service Quality
The evaluation of how well a delivered service meets or exceeds customers' expectations and needs.
Performance Gap
The difference between the actual performance of an organization and its potential or desired performance.
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