Examlex
Which of the following is not a demand management characteristic given in the textbook?
Strategy Map
Arrows added to the balanced scorecard showing the expected cause-and-effect relationships among strategic objectives.
Value Chain
The full range of activities that businesses go through to bring a product or service from conception to delivery to the consumer.
Customer Satisfaction
A measure of how products or services offered by a company meet or surpass customer expectations, essential for retaining clientele and fostering loyalty.
Performance Target
A predefined goal or objective used to measure the efficiency, effectiveness, and success of an organization or individual's activities.
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