Which of the Following Points Is Not True About Philip

question 42

Multiple Choice

Which of the following points is not true about Philip Crosby?

• A) One of Crosby's best selling books was "Quality is Free"
• B) Crosby developed the Cost of Quality model
• C) One of Crosby's best selling books was "Quality without Tears"
• D) Crosby believed strongly in the philosophy of Zero Defects
• E) Crosby believed that companies should "Do it right the first time!"

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Definitions:

Product Layout

The arrangement of equipment, workstations, and services in a production facility to streamline operations and workflow.

Customer-Oriented

A business approach focusing on creating a positive experience for customers through service and product satisfaction.

Hospital Rooms

Individual or shared living spaces within a hospital where patients receive medical care and treatment.

Product Layout

It refers to the arrangement of machinery, equipment, and workstations in a manufacturing facility to efficiently produce goods.