In Lewin's Third Step,reinforcement and Locking in New Behaviors and Attitudes

question 8

Multiple Choice

In Lewin's third step,reinforcement and locking in new behaviors and attitudes is accomplished through _______.

• A) rewards
• B) recognition
• C) training/orientation programs
• D) All of the above.

---

Definitions:

Learning Potential

The capacity or ability of an individual or organization to gain knowledge or skills.

Core Business Potential

The inherent capacity of a company's primary area of operation to generate revenue and achieve sustainable growth.

Cross-Selling Potential

The ability of a company to sell additional products or services to an existing customer base.

Customer Lifetime Value

An estimation of the total value a business can expect from a single customer throughout the entirety of their relationship.