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By Separating the Value of the Actual Flight from the Services

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By separating the value of the actual flight from the services associated with flying, airlines have greatly expanded the profit pool associated with flying. This combines the advantages of integrating overall low cost and differentiation strategies.


Definitions:

Control Chart

A tool used in quality control processes to monitor, control, and improve the process quality by plotting data points in time order and identifying any signals of unusual variation.

Type Error

Often refers to a Type I or Type II error in statistical hypothesis testing, misidentification of a true condition.

Null Hypothesis

In statistical hypothesis testing, it is the hypothesis that there is no effect or no difference, and any observed deviation is due to chance.

Control Chart

A graphical tool used in process control to display how a process varies over time, highlighting whether a process is in control or if there are signs of an out-of-control process.

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