Burt Studied Several Hundred Managers in the Raytheon Supply Chain

question 136

True/False

Burt studied several hundred managers in the Raytheon supply chain group and asked them to write down ideas to improve the company supply chain management. Then he asked two Raytheon executives to rate the ideas. The conclusion: The best suggestions consistently came from managers who discussed ideas outside their regular work group. This is an example of a structural hole.

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Definitions:

Negative Attitudes

Predispositions or tendencies to evaluate an individual, group, or issue in an adverse or unfavorable manner.

Prejudice

Unfavorable attitude toward members of certain groups outside one’s own, especially racial or ethnic groups.

Discrimination

Unjust or prejudicial treatment of different categories of people or things, especially on the grounds of race, age, or sex.

Middle Childhood

A developmental stage that covers the period from around 6 to 12 years of age, characterized by significant growth in social, cognitive, and emotional abilities.